Who We Work With
We partner with real businesses doing real work - from transport and logistics to nurseries and horticulture, manufacturing, trades, construction, retail, allied health, professional services and purpose-driven teams across both metro and regional Australia.
Our clients come to us because they want reliable, practical HR support without the cost or complexity of hiring in-house. Many choose Sunday HR as their outsourced HR consultant or fractional HR partner when they want clarity, confidence and a trusted expert in their corner.
Success Stories
Fixing messy HR foundations and building compliant, modern people practices
The Pain Points
A fast-growing manufacturing business had accumulated years’ worth of outdated HR documents, inconsistent position descriptions, non-compliant contracts, unclear award classifications, and a mix of ad-hoc policies scattered across emails, folders and old drives.
Leaders were unsure how to manage performance or behaviour issues, and the business had significant risk exposure under Fair Work and WHS legislation.
The Support Provided
Completed a full HR audit, identifying compliance gaps and prioritising risks
Rebuilt the entire HR foundation: Employee Handbook, contracts, PDs, policies, onboarding, and classification guides
Implemented a performance management framework, including training managers on confident conversations
Introduced fair, clear processes to handle conduct, performance, and grievances
Delivered leadership training sessions to lift internal capability
The Positive Shift
A fully compliant, modern HR framework
Leaders who feel confident, consistent and well-equipped
Reduced risk exposure and clearer documentation across the board
A workplace culture with more communication, structure and accountability
Managing complex conduct issues and restoring safe workplace behaviours
The Pain Points
A transport company faced repeated conduct concerns involving conflict, inappropriate behaviour and escalating tension between employees. The business had no clear HR process, no documented framework for behavioural expectations, and no internal capability to manage the complaints process safely or fairly.
The Support Provided
Provided immediate ER support and guided the employer through a formal fact-finding process
Developed scripts, letters and clear next steps for consultation and disciplinary meetings
Ensured procedural fairness was maintained at every stage
Implemented new behavioural expectations, policies and communication guidelines
Trained supervisors on how to manage conflict early and avoid escalation
The Positive Shift
A safe and fair resolution for everyone involved
Clear conduct standards communicated to all staff
Leaders with real confidence to identify and manage behavioural issues early
Reduced conflict and improved team communication across sites
Creating Clear HR Foundations for a High-Casual Workforce
The Pain Points
A fast-growing horticulture business was juggling a large seasonal casual workforce and feeling the strain that comes with constant onboarding, inconsistent paperwork and limited internal HR capacity. Onboarding looked different depending on who was doing it, documents were outdated, and day-to-day HR admin was pulling attention away from running the business.
They needed clarity, consistency and a way to reduce the “people admin” pressure on an already stretched team.
The Support Provided
A simple, modern HR framework was put in place to suit the realities of a horticulture business with a high-casual workforce, including:
A tailored Employment Pack designed specifically for casual and seasonal employees (Letter of offer and employment contract, Fair Work Information Statements, Employee Handbook, workplace policies, and onboarding forms including pre-existing injury/illness declaration).
Refreshed HR documents that reflected the unique needs of the business - seasonal work, flexible hours and practical, plain-English expectations.
A streamlined onboarding process that managers could follow consistently from one season to the next.
Ongoing HR admin support, easing the load on site managers by handling document preparation, onboarding paperwork and employee file management.
A light touch over key WHS and compliance documents to ensure obligations were met without overwhelming the team.
The Positive Shift
With clear, tailored HR foundations in place, the business now has:
Consistent onboarding across its casual and seasonal workforce
Clean, easy-to-navigate documentation
Less admin pressure on managers during busy periods
A smoother experience for new starters
More time and headspace to focus on running and growing the business, rather than chasing paperwork.
What used to feel reactive and ad hoc now feels organised, proactive and manageable - even during peak season.
Lifting HR capability and improving performance conversations
The Pain Points
A multinational business had a newly appointed HR Advisor who lacked confidence, foundational HR skills and strategic thinking. Managers were hesitant to address performance issues because they weren’t sure what they legally could or couldn’t say, and HR wasn’t equipped to support them.
The Support Provided
Delivered a structured, 6-month long HR capability program for the HR Advisor
Provided coaching, feedback and real-world practice in performance, conduct, culture and legislation
Developed training for managers on having difficult conversations
Created practical frameworks, templates and processes the HR Advisor could use independently
Supported the business in several live ER matters, modelling best practice along the way
The Positive Shift
A confident, capable internal HR function
Managers who handle performance and behaviour earlier, faster and more consistently
Reduced reliance on external HR for day-to-day issues
A stronger culture built on accountability, clarity and fair processes
